Privacy Policy

EasyToPass is an online professional certification training platform registered and operated from Noida, Uttar Pradesh, India. Our platform provides access to PMP®, PRINCE2®, CSM®, ITIL®, Six Sigma, and 100+ other globally recognised certification courses.

This Privacy Policy applies to:

• All visitors to easytopass.in and its subdomains
• Registered users and students enrolled in our courses
• Individuals who submit enquiry or contact forms
• Corporate clients and their employees undertaking training
• Newsletter subscribers and marketing contacts

This policy complies with the Information Technology Act, 2000, the IT (Reasonable Security Practices) Rules, 2011, and applicable data protection regulations in India.

We collect information in the following ways:

A. Information You Provide Directly

• Account Registration: Full name, email address, phone number, password
• Course Enrollment: Educational background, work experience, certifications held
• Enquiry Forms: Name, phone, email, course interest, training mode preference, message
• Payment: Billing name, address, payment method details (processed securely via CCAvenue/PayPal)
• Corporate Training: Company name, designation, GST details, team size
• Newsletter: Email address

B. Information Collected Automatically

• Device information (browser type, OS, screen resolution)
• IP address and approximate geographic location
• Pages visited, time spent, clicks, scroll depth (via Google Analytics)
• Cookies and similar tracking technologies
• Referring URL (where you came from)

EasyToPass uses the information we collect for the following purposes:

• Course Delivery: Providing access to enrolled courses, tracking progress, issuing certificates
• Payment Processing: Processing enrolment fees, generating invoices, managing refunds
• Customer Support: Responding to queries, complaints, and technical issues
• Communications: Sending batch schedules, reminders, important course updates
• Marketing: Sending promotional offers, new course announcements (with your consent)
• Analytics: Understanding usage patterns to improve our platform and services
• Security: Detecting fraud, preventing abuse, and ensuring platform security
• Compliance: Meeting legal and regulatory obligations under Indian law
• Corporate Reporting: Providing training completion reports to corporate clients

EasyToPass uses cookies and similar technologies to enhance your browsing experience and analyse website traffic.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website. For more information, visit allaboutcookies.org.

We share your personal information only in the following circumstances:

• Certification Bodies: We share your name and exam registration details with PMI, PeopleCert, Scrum Alliance, IIBA, and other certification authorities as required for your exam registration
• Payment Processors: CCAvenue and PayPal process payments on our behalf. They receive only the payment information necessary to complete your transaction
• Service Providers: Email service providers, cloud hosting, SMS services — all bound by confidentiality agreements
• Corporate Clients: If enrolled through a corporate programme, your training progress and completion data may be shared with your employer
• Legal Requirements: If required by law, court order, or government authority in India
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

EasyToPass takes the security of your personal information seriously. We implement the following measures:

• SSL Encryption: All data transmission between your browser and our server is encrypted using TLS/SSL (HTTPS)
• Secure Storage: Personal data is stored on secure servers with restricted access controls
• Password Hashing: Passwords are encrypted using industry-standard bcrypt hashing — we never store plain-text passwords
• Access Controls: Only authorised EasyToPass employees have access to personal data on a need-to-know basis
• Regular Audits: We conduct periodic security reviews and vulnerability assessments
• PCI Compliance: Payment data is handled by PCI-DSS compliant payment gateways (CCAvenue, PayPal) — we do not store card details on our servers

As a user of EasyToPass, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Object: Object to processing of your data for marketing purposes
• Right to Restriction: Request restriction of processing in certain circumstances
• Right to Portability: Receive your data in a structured, machine-readable format
• Unsubscribe: Opt out of marketing communications at any time via the unsubscribe link in emails

To exercise any of these rights, email us at info@easytopass.in. We will respond within 30 business days. We may need to verify your identity before processing your request.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected:

When your data is no longer needed, it is securely deleted or anonymised.

We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@easytopass.in.

Our website may contain links to third-party websites, social media platforms, and certification body portals (e.g., PMI's website for exam registration). These third-party sites have their own privacy policies, and we are not responsible for their data practices.

Third-party services we use include:

• Google Analytics — website usage analytics (Google Privacy Policy)
• Facebook Pixel — social media advertising
• YouTube — embedded video content for course previews
• WhatsApp Business API — customer support and notifications
• CCAvenue & PayPal — secure payment processing

We encourage you to review the privacy policies of any third-party services you interact with through our platform.

All payment transactions on EasyToPass are processed through our trusted payment partners:

• CCAvenue — for domestic payments (Credit/Debit Cards, Net Banking, UPI, Wallets)
• PayPal — for international payments

For payment disputes or refund requests, please refer to our Refund & Cancellation Policy or contact our support team.

EasyToPass may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the "Last Updated" date at the top of this page
• For significant changes, we will notify registered users by email
• The updated policy will be posted on this page with the revision date

We encourage you to review this Privacy Policy periodically. Your continued use of EasyToPass after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our designated Grievance Officer as required under the IT Act, 2000: